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ICF Core Competencies

A. Foundation

1. Demonstrates Ethical Practice

1.1 Introduction

1.4 Recommended Readings and Resources

2. Embodies a Coaching Mindset

2.1 Introduction

2.4 Recommended External Readings & Resources

B. Co-Creating the Relationship

3. Establishes and Maintains Agreements

3.1 Introduction

3.4 Recommended External Readings and Resources

4. Cultivates Trust and Safety

4.1 Introduction

4.4 Recommended External Readings and Resources

5. Maintains Presence

5.1 Introduction

5.4 Recommended External Readings and Resources

C. Communicating Effectively

6. Listens Actively

6.1 Introduction

6.4 Recommended Readings & External Resources

7. Evokes Awareness

7.1 Introduction

7.4 Recommended External Readings & Resources

D. Cultivating Learning and Growth

8. Facilitates Client Growth

8.1 Introduction

8.4 Recommended Readings & Resources

Bonus Material

9. The Evolution of the ICF Core Competencies (2019-2025)

Introduction to ICF Core Competencies (2019-2025)

Video – ICF Core Competencies (2019-2025)

Quiz 9 – Bonus

Quiz 4 – CC4

ICF Core Competencies
4. Cultivates Trust and Safety
Quiz 4 – CC4

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Question 1 of 20

1. Question

What is the main focus of the competency ‘Cultivates Trust and Safety’?

Creating a safe and supportive environment for client openness
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Improving the coach’s marketing skills
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Documenting all client interactions
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Maximizing coaching session numbers
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Question 2 of 20

2. Question

According to ICF, trust and safety are built through what kind of relationship?

A relationship of mutual respect and trust between coach and client
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A contractual relationship with sponsors
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An advisory relationship similar to consulting
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A relationship where the coach leads and the client follows
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Question 3 of 20

3. Question

Why is trust considered a foundation for effective coaching?

It allows clients to be vulnerable and share openly
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It ensures faster certification of coaches
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It eliminates the need for session planning
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It guarantees measurable financial outcomes
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Question 4 of 20

4. Question

What does it mean for the coach to ‘partner’ with the client?

Working collaboratively rather than taking control
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Providing direct advice and solutions
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Supervising the client’s work performance
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Dictating all discussion topics
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Question 5 of 20

5. Question

How does trust connect to the concept of co-creating the relationship?

It is essential for genuine collaboration and openness
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It replaces the need for clear agreements
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It reduces the importance of ethics
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It allows coaches to skip contracting
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Question 6 of 20

6. Question

What quality does ICF highlight as necessary to build trust?

Reliability and consistency in the coach’s behavior
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Strict control of client behavior
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Use of advanced psychological assessments
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High social media presence
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Question 7 of 20

7. Question

Why is a sense of safety important for the client?

It encourages openness, honesty, and deeper exploration
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It allows the coach to take notes more easily
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It reduces the number of required sessions
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It supports administrative reporting to sponsors
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Question 8 of 20

8. Question

What analogy do the speakers use to explain trust in relationships?

Friends who know when to listen and not interrupt
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A teacher giving clear instructions
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A business leader delegating tasks
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A manager conducting evaluations
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Question 9 of 20

9. Question

What is one behavior that can damage trust in a coaching session?

Interrupting or making the session about the coach
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Asking reflective questions
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Allowing silence during sessions
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Encouraging client insights
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Question 10 of 20

10. Question

How many behaviors are identified by ICF under this competency?

Six
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Four
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Five
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Seven
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Question 11 of 20

11. Question

Which of the following is NOT a behavior that fosters trust and safety?

Actively judging the client’s decisions
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Showing respect for client identity and environment
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Maintaining confidentiality
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Demonstrating genuine empathy
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Question 12 of 20

12. Question

Why is confidentiality critical to trust building?

It assures clients that what they share remains private
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It allows sponsors to access all session notes
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It reduces ethical obligations
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It simplifies reporting to ICF
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Question 13 of 20

13. Question

According to the discussion, how does a client’s vulnerability relate to trust?

Trust allows clients to be vulnerable without fear of judgment
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Vulnerability should be avoided in coaching
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Trust only develops after results are proven
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Clients should hide emotions to stay professional
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Question 14 of 20

14. Question

What is one sign that a client feels safe with their coach?

The client openly expresses emotions and personal insights
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The client limits what they share
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The client requests shorter sessions
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The client only talks about work topics
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Question 15 of 20

15. Question

What is the difference between empathy and sympathy in the context of coaching?

Empathy connects and supports; sympathy creates distance
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Sympathy builds stronger bonds than empathy
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Empathy involves pity; sympathy involves understanding
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Sympathy is required; empathy is optional
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Question 16 of 20

16. Question

What is the key emotional quality that helps the coach build trust?

Authenticity and non-judgmental presence
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Perfectionism and precision
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Emotional neutrality
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Authority and control
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Question 17 of 20

17. Question

How does the coach demonstrate reliability in trust-building?

By following through on promises and being consistent
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By using advanced questioning models
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By summarizing client notes regularly
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By delegating sessions to assistants
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Question 18 of 20

18. Question

Which type of client is least likely to open up in a low-trust environment?

One who fears judgment or exposure
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One who is results-driven
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One with prior coaching experience
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One working in teams
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Question 19 of 20

19. Question

What is one of the key goals of cultivating trust and safety?

Allowing the client to share freely without fear of consequences
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Encouraging dependence on the coach
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Maintaining strict structure and authority
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Reducing the duration of the coaching program
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Question 20 of 20

20. Question

Why is this competency considered the ‘soft side’ of coaching?

Because it focuses on emotional intelligence and unseen dynamics
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Because it deals only with session logistics
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Because it is not observable in practice
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Because it requires less training effort
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