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ICF Core Competencies

A. Foundation

1. Demonstrates Ethical Practice

1.1 Introduction

1.4 Recommended Readings and Resources

2. Embodies a Coaching Mindset

2.1 Introduction

2.4 Recommended External Readings & Resources

B. Co-Creating the Relationship

3. Establishes and Maintains Agreements

3.1 Introduction

3.4 Recommended External Readings and Resources

4. Cultivates Trust and Safety

4.1 Introduction

4.4 Recommended External Readings and Resources

5. Maintains Presence

5.1 Introduction

5.4 Recommended External Readings and Resources

C. Communicating Effectively

6. Listens Actively

6.1 Introduction

6.4 Recommended Readings & External Resources

7. Evokes Awareness

7.1 Introduction

7.4 Recommended External Readings & Resources

D. Cultivating Learning and Growth

8. Facilitates Client Growth

8.1 Introduction

8.4 Recommended Readings & Resources

Bonus Material

9. The Evolution of the ICF Core Competencies (2019-2025)

Introduction to ICF Core Competencies (2019-2025)

Video – ICF Core Competencies (2019-2025)

Quiz 9 – Bonus

Quiz 6 – CC6

ICF Core Competencies
6. Listens Actively
Quiz 6 – CC6

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Question 1 of 20

1. Question

What is the primary focus of the competency ‘Listens Actively’?

To focus completely on what the client says and does not say
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To ensure the coach takes notes efficiently
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To evaluate the client’s speaking ability
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To paraphrase everything the client says
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Question 2 of 20

2. Question

According to ICF, listening actively involves focusing on:

The client’s words, tone, and body language
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The coach’s interpretation of the issue
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External feedback from sponsors
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Session timing and structure
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Question 3 of 20

3. Question

What does it mean to listen ‘for meaning’?

Understanding the deeper message beyond the client’s words
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Waiting for the client to finish before responding
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Correcting the client’s assumptions
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Taking notes on every sentence
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Question 4 of 20

4. Question

What is the main difference between hearing and listening?

Listening involves understanding and empathy
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Hearing involves more engagement
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Hearing is emotional while listening is analytical
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Listening is passive while hearing is active
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Question 5 of 20

5. Question

What quality allows a coach to identify what the client is not saying?

Attentive observation and intuition
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Technical expertise
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Time management
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Session scripting
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Question 6 of 20

6. Question

What behavior can block active listening?

Thinking about the next question instead of staying present
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Maintaining eye contact
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Paraphrasing client insights
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Asking clarifying questions
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Question 7 of 20

7. Question

How does a coach show active listening through language?

By reflecting the client’s words and energy appropriately
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By repeating everything verbatim
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By offering advice after each response
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By interrupting to share personal experiences
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Question 8 of 20

8. Question

What is the purpose of silence in active listening?

To allow clients time to process thoughts and emotions
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To create awkward tension for deeper reflection
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To signal that the session should move faster
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To show that the coach is disengaged
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Question 9 of 20

9. Question

What type of listening focuses on what the client values most?

Listening for potential and vision
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Listening for content only
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Listening for tone only
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Listening for external validation
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Question 10 of 20

10. Question

Which of the following demonstrates poor listening?

Formulating a response while the client is speaking
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Using short verbal acknowledgments
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Maintaining open body language
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Summarizing what was heard
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Question 11 of 20

11. Question

According to ICF, what is one purpose of deep listening?

To understand the whole person, not just the words
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To track session time accurately
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To confirm the coach’s assumptions
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To evaluate the client’s vocabulary
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Question 12 of 20

12. Question

What helps a coach detect shifts in client emotion or energy?

Paying attention to tone, pace, and body language
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Relying on intuition alone
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Focusing only on verbal responses
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Comparing current behavior with other clients
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Question 13 of 20

13. Question

Why is curiosity important for active listening?

It allows the coach to explore rather than assume meaning
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It helps the coach stay detached from emotion
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It ensures faster conversation flow
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It leads to standardized session outcomes
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Question 14 of 20

14. Question

How does empathy enhance active listening?

It helps the coach connect to the client’s experience authentically
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It makes the coach more emotionally distant
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It allows the coach to analyze client data
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It prevents deep reflection during the session
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Question 15 of 20

15. Question

What is meant by ‘listening beyond words’?

Understanding emotions, intentions, and values behind what is said
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Focusing on grammar and sentence structure
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Hearing every single word literally
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Taking notes during silence
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Question 16 of 20

16. Question

How can a coach confirm understanding of what the client said?

By paraphrasing and checking with the client for accuracy
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By giving their own interpretation
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By writing notes silently
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By asking unrelated follow-up questions
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Question 17 of 20

17. Question

Which statement best represents active listening?

The coach is fully engaged, responsive, and non-judgmental
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The coach speaks more to provide clarity
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The coach multitasks while listening
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The coach waits for cues to share personal experiences
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Question 18 of 20

18. Question

What is one way to show attentiveness when listening actively?

Using verbal and nonverbal cues that show engagement
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Interrupting to summarize early
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Looking away frequently to take notes
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Offering solutions during reflection
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Question 19 of 20

19. Question

Which of the following is a key skill for maintaining active listening?

Presence and focus on the client’s perspective
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Predicting client responses
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Finishing client sentences
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Summarizing frequently to move faster
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Question 20 of 20

20. Question

Why is active listening essential in coaching?

It allows the coach to understand and partner with the client effectively
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It ensures the coach follows ICF procedures strictly
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It helps the coach impress sponsors
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It minimizes emotional discussions
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